Privacy Policy

Please note; When you make contact with a therapist or wellbeing practitioner you are responsible for your own health and wellbeing, do make sure that they are suitable for your needs before employing them. This Suffolk And Norfolk Therapists website is not a governing body but a directory of therapists and wellbeing practitioners working in Suffolk, Norfolk and Colchester.

Privacy Policy

OUR PRIVACY AND COOKIES POLICY
PRIVACY

Suffolk And Norfolk Therapists (and Suffolk And Norfolk Networking For Therapists) are committed to respecting your privacy and the privacy of every visitor to our website.  The information we collect about you will be used to fulfil the required services and enable us to improve our services to you.

Should you have a question about the data we store, please contact:

Yvonne Davey-Croft – email; happy@yvonnedaveycroft.com

The information that we collect about you will only be used lawfully (in accordance with the Data Protection Act 1998 and the General Data Protection Regulation 2018). All data is retained exclusively within the United Kingdom, or transferred only to ‘third countries’ where ‘adequacy of protection’ or specific certification as defined by The GDPR has been confirmed.

This information will not be disclosed to anyone outside Suffolk And Norfolk Therapists unless as therapists we believe you or somebody else is at risk of harm in which case another professional may be contacted.

We expect the information we hold to be accurate and up to date. You have the right as an individual to find out what information we hold about you and make changes if necessary; you also have the right, assuming we are not obligated by law to refuse, to ask us to stop using the information.  To have your information removed or rectified, please contact Yvonne Davry-Croft via email; happy@yvonnedaveycroft.com

The type of information that we will collect from you, and you voluntarily provide to us on this website may include:
* Your name
* Address
* Telephone number(s)
* Email address
* Survey responses
* IP address
* Website domain name

*Your business information provided for your therapist listing on this website.

We may, in further dealings with you, extend this information to include your address, purchases, services used, and subscriptions, records of conversations and agreements and payment transactions.

You are under no statutory or contractual requirement or obligation to provide us with your personal information; however, we require at least the information above in order for us to deal with you as a service user in an efficient and effective manner.

The legal basis for processing your data is based on our legitimate interest that we will have requested/stated at the point the information was initially provided, therefore we will not store, process or transfer your data outside the parties detailed above unless we have an appropriate lawful reason to do so.  Unless we are precluded from doing so by law, you have the right to remove your consent at any time via the unsubscribe link included on all newsletter emails we send (if you signed up for our newsletter), or by contacting us and requesting that processing of your details be restricted or deleted.

Unless otherwise required by law, your data will be stored for a period of 2 years after our last contact with you at which point it will be deleted.

Yvonne Davey-Croft is not responsible for any information held by other therapists or wellbeing practitioners that you may have contacted through the adverts or via other means linked to this website.

PROTECTION OF PERSONAL INFORMATION
Yvonne Davey-Croft/Suffolk And Norfolk Therapists/Suffolk And Norfolk Networking For Therapists takes precautions, including administrative, technical, and physical measures, to safeguard your Data against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

Yvonne Davey-Croft/Suffolk And Norfolk Therapists/Suffolk And Norfolk Networking For Therapists uses industry-standard efforts to safeguard the confidentiality of Data, including encryption, firewalls and SSL (Secure Sockets Layer). We have implemented reasonable administrative, technical, and physical security controls to protect against the loss, misuse, or alteration of your Data.

 

COOKIES
This site uses cookies – these are small text files that are placed on your device to help this website to provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

GOOGLE ANALYTICS
This website sets “first party” cookies through its use of Google Analytics. We use Google Analytics to provide us with non-personal site analytics, which in turn help us improve this website. Google Analytics tracking uses cookies in order to provide meaningful reports about website visitors’ but they do not collect personal data about you. Google Analytics sets or updates cookies only to collect data required for the reports. Additionally, Google Analytics only uses first-party cookies. This means that all cookies set by Google Analytics cannot be altered or retrieved by any service on any domain other than [yourdomain.com].  Further detailed information on Google Analytics cookies can be found here.

If you have a concern about how we handle your data, or you would like to lodge a complaint, you may do so by contacting The Information Commissioners Office.